IT INFRASTRUCTURE LIBRARY (ITIL)

ITIL

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We offer training courses which are considered basic professional courses which organizations usually send their junior and mid-level staff on. The coverage in these courses then provides the platform on which advance level certifications can be achieved. Students can gain the following advantages upon completion of the courses

a. Competitive advantage when being considered by prospective employers as fresher recruits.

b. Relevant to the industry courses.

c. Mentorship from trainers who enrich students with practical examples from the industry which they will be a part of.

d. Better opportunity and prospects of sharp growth once recruited by their prospective employers.  

e. These are short courses from 2 to 5 days duration and a quick turnaround for enhanced knowledge and certification.


ITIL® (IT Infrastructure Library) is the most accepted framework for IT Service Management (ITSM) in the world. ITIL® consists of a coherent set of best practices drawn from many public and business sectors. ITIL® is the appropriate framework for organizations that (regularly) deal with supplying, using or supporting IT services. ITIL® is based on the practice of IT Service Management and is expected to continue to be a guiding framework for a long time. Many organizations are heavily dependent on their IT. ITIL® provides the most detailed documentation for successfully setting up management processes within an IT organization.

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Email : enquiry@ashe.ac.zw

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